You can exchange a product if it is in new and unworn condition, or if it has a manufacturing defect.
Make sure to return the item within 3 weeks from the date of purchase.
We also have a policy of no refunds or exchanges for discounted and special set products.

Please check your package to make sure everything is correct upon receiving it.

Please follow these steps when you send something back:

1. Please send me an e-mail to let me know what's the problem with the product
english-inquire@metamorphose.gr.jp before you send.

2. Send the product to the following address with a note telling us if you want a refund or exchange:

Metamorphose Osaka Shop LON COURT Building 1.5F, Nishishinsaibashi 1-16-10 Osaka Chuo-ku, Osaka, Japan Zip: 542-0086 TEL & FAX: 06-4704-6400